Cookies & Privacy Policy

Cookies Policy

What Are Cookies?

A cookie is a small file that is downloaded to your device when you access certain web pages. Cookies allow a website to store and retrieve information about a user’s browsing behavior or device. Depending on the information they contain and how the device is used, cookies may be used to recognize the user.

Cookies typically store limited information and do not harm your device. Most browsers accept cookies by default and allow users to manage, block, or delete them through their security settings.

Unless you expressly consent by enabling cookies in your browser, stored cookie data will not be linked to personal data provided during registration or purchase.

Types of Cookies Used on This Website

1. Technical Cookies
These cookies are essential for the proper functioning of the website. They allow users to:

Navigate the website and access secure areas
Control traffic and data communication
Identify sessions
Process reservations and purchases
Submit registration forms
Use security features
Store multimedia content
Share content via social networks

Without these cookies, certain services may not function correctly.

2. Personalization Cookies
These cookies allow the website to remember user preferences and provide enhanced, customized features, such as:

Preferred language
Browser type
Regional settings
Other configuration preferences

These cookies improve user experience but are not strictly necessary for website functionality.

Users can configure their browsers to block or delete cookies at any time. However, disabling certain cookies may affect website performance.

Legal Framework

This Privacy Policy complies with applicable data protection regulations, including:

Article 12 of the European Data Protection Regulation (transparency of information and communication)
Article 13 of the European Data Protection Regulation (information provided when personal data is collected)

Data Controller

Bossh Group Hotels and Resorts S.L. CIF/NIF: B70433958
Address: Calle Viento 15, 28220 Majadahonda (Madrid), Spain
Email: info@bossh-hotels.com

Purpose of Data Processing

Personal data collected through this website may be processed for the following purposes:

Responding to inquiries or contact requests
Managing reservations
Providing information about current or future products and services
Facilitating communication related to hotel services

Legal Basis for Processing

The legal basis for processing personal data is the consent provided by the user when completing and submitting contact or reservation forms. Data processing is necessary to respond to inquiries and manage bookings.

Data Retention

Personal data will be retained for the legally required periods or for as long as necessary to fulfill the purposes for which it was collected.

Data Transfers

Personal data will not be transferred to third parties except where required by law.

Users have the right to:

Access their personal data
Request rectification of inaccurate data
Request deletion of data when it is no longer necessary
Request limitation or opposition to processing
Exercise their right not to be subject to automated individual decisions

To exercise these rights, please send a written request to: info@bossh-hotels.com. Include a copy of your identification document.

Automated Decisions & Profiling

No automated individual decisions are made, and no profiling is carried out that produces legal effects or significantly affects users.

Security Measures

Bossh Group Hotels and Resorts S.L. applies appropriate technical and organizational measures to ensure a level of security appropriate to the risks involved, considering the nature, scope, and purpose of the data processing.

Consent-Based Processing

No personal data is collected through this website without user consent.

Confidentiality

In accordance with Article 5.1(f) of Regulation (EU) 2016/679, personal data will be treated with strict confidentiality and used solely for the stated purposes.

Accuracy of Data

Users are responsible for ensuring that the data they provide is accurate and up to date. The data controller is not responsible for inaccuracies if users fail to exercise their right to rectification.

Right to File a Complaint

If you disagree with how your data is being processed, you have the right to file a complaint with the relevant data protection authority.

By using this website, you acknowledge that you have read and understood this Cookies & Privacy Policy.