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Terms & Conditions + Cancellation Policy

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Terms & Conditions

  • The price per night includes two meals and non-alcoholic drinks.

  • Check-in is at 3:00 pm and check-out is at 11:00 am.

  • Early check-in and check-out, including a meal, are available for an extra charge. 

  • We are pet friendly, but you must clean up after them and must be well behaved. NOTE: THERE ARE 2 DOGS AND 1 CAT ALWAYS ON PROPERTY. 

  • NO SMOKING in any indoor spaces. A fee of 2 Bitcoin or $500 USD.

  • No loud noise after 10 pm. Respect your neighbors. 

  • Only guests with a reservation are allowed on the property. Friends of guests pay a day pass of $250 pesos. With 1 meal - $500 pesos.

PLEASE OBSERVE THE RULES!

We reserve the right to refuse reservations.

We reserve the right to remove you from the property.

POOL RULES

  • No lifeguard on duty. Swim at your own risk.

  • No smoking, eating or drinking in the pool. 

  • No glass of any kind near the pool. 

  • Kids under 10 must be accompanied at all times. 

  • No pets in the pool. 

  • No running near the pool. 

  • Do not put lounge chairs or furniture of any kind in the pool. 

  • Pool hours: 9 am to 11 pm. 

  • Maximum depth is 4.6 ft.

  • No diving

Villa Duendes Pool
Luxury Dome Bedroom

Cancellation Policy for Rooms

  • All reservations must be paid in full at the time of booking. 

  • Reservations canceled 15+ days will receive a 50% refund.

  • Reservations less than 15 days DO NOT get a refund.

For Groups/Retreats

  • We offer special prices for groups of min 20 people, a maximum of 50.  

  • For renting the entire space, we charge 30% in advance. And no refunds are given if canceled.

  • For any event, the balance must be settled 7 days in advance. 

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